Two days
Concentrated learning with time to practise, reflect and receive feedback.
Professional coach training
Coaching Skills Certificate
A practice-led two-day introduction to coaching for leaders, people professionals and aspiring coaches who want to help others think clearly, grow confidently and take ownership.
The programme
Bring better coaching conversations into everyday work.
This practice-led certificate gives you a clear foundation for using coaching in one-to-one conversations, team development and leadership. You will learn the principles, language and structure behind useful coaching, then apply them to real workplace situations.
The programme is designed for line managers, team leaders, HR and people professionals, professionals moving into greater responsibility, and people who want to begin a more formal coaching journey.
Request programme detailsLive delivery
Available virtually or in person, with organisational delivery discussed around your context and cohort.
12 hours
A focused certificate programme that can support your continuing coach education pathway.
Who the programme is for
Coaching capability belongs wherever people lead, support and develop others.
Leaders and managers
Develop people without becoming the only source of answers. Use coaching to strengthen ownership, performance and succession.
HR and people professionals
Add a practical coaching approach to employee development, talent conversations and support for managers across your organisation.
Professionals and team leads
Build a better way to support colleagues, especially when work is complex, change is underway or priorities compete.
Aspiring coaches
Experience the discipline of coaching before deciding whether a longer professional coaching qualification is right for you.
Programme content
Four areas of practice, one foundational shift.
Defining coaching
Explore what coaching is, where it adds value and how it differs from mentoring, counselling, training, managing and consulting.
Core coaching skills
Practise active listening, purposeful questions, reflection, paraphrasing and summarising, with attention to both principle and application.
The GROW framework
Learn a simple structure for helping someone clarify an outcome, examine their current reality, generate options and commit to action.
Structuring conversations
Learn how to open, contract, develop and close a conversation while building rapport, managing expectations and agreeing next steps.
The GROW model
A structure for thinking, not a script for forcing a conversation.
GROW is a practical coaching framework. It helps a coach hold a purposeful conversation while leaving the thinking and ownership with the person being coached. The stages can be revisited or explored in a different order when the conversation calls for it.
G
Goal
What would make this conversation useful? What outcome does the person want to work towards?
R
Reality
What is happening now? What facts, assumptions, relationships or constraints are shaping the situation?
O
Options
What approaches are possible? What else could be tried, and what might each option make possible?
W
Way forward
What will the person do, by when, and what support or accountability will help them follow through?
Learn by doing, with real professional challenges.
Sessions combine concise theory with pair and small-group practice. You will rotate through coach, coachee and observer roles, so you can experience the conversation from each perspective and make the learning relevant to your own professional context.
More thoughtful conversations. More ownership.
- Build confidence in developmental and performance conversations
- Create rapport, clarify expectations and agree useful goals
- Use coaching to support engagement, ownership and growth
- Receive structured feedback while practising in a confidential setting
Important programme note
A strong starting point, with room to choose your next step.
This is a foundation programme, not a standalone professional coach accreditation. It provides 12 hours of coach education.
Register your interest